Customer Protection
Return & Exchange Policy
Hassle-free 7-day exchange guarantee
At Zisan Fashion, we strive to make your shopping experience smooth and delightful. If you face any sizing issues or receive a defective item, we offer an easy 7-day exchange service.
Exchange Conditions
- Item must be unused, unwashed, and in original packaging with intact product tags.
- Exchange requests must be submitted within 7 calendar days of package delivery.
- In case of manufacturing defects or wrong size sent by us, all exchange shipping charges are 100% borne by Zisan Fashion.
- For customer change of mind or personal size exchange, standard return courier charge applies.
How to Initiate an Exchange?
Simply call or WhatsApp our hotline at 01810536303 with your Order Number (e.g. ZF-10025) and photos of the item. Our customer care team will arrange an exchange dispatch.